Knowing what a community needs is at the forefront of almost every successful business.
It’s especially true for the team at Kubota North, which provides sales and service for commercial operators and homeowners alike throughout Muskoka and the surrounding areas.
Whether it’s making sure to have the most up-to-date models or having their mobile maintenance truck provide on-site service – and everything in between – they are committed to their community.
“We know when our clients are going to need new equipment, as well as when servicing the old equipment should be done to keep them on track throughout the year,” says co-owner Dave Jackson. “For instance, we recommend bringing in your landscaping equipment for service as soon as the snow flies. We’ll have it ready for spring, so you hit the ground running.”
The family-owned business is operated by Dave and Laura Jackson, and their son Brett, who is the vice-president. With more than 25 employees and counting, Kubota North has built a solid reputation for great products and even better service over the years.
One of the ways they stay connected to the community and learn about the needs of their clients is by giving back through charitable donations as well as youth sports and event sponsorships.
“We believe in supporting those who support us,” explains Laura. “It also helps us get to know our community on a personal level, rather than simply a business one.”
With additions to the property – including all new service bays a few years ago and more storage space recently – they continue to expand their operational infrastructure and add to their team.
Their team creates a welcoming and family-like environment at their Winhara Road location (just look for the Kubota silo). Each team member also grows their own knowledge and skills through training and development provided by Kubota University.
“We’re still growing,” says Brett. “Right now, we’re filling several positions on our team to better meet the needs of our clients.”
Keep up your maintenanceAll of that expertise helps keep clients’ equipment in top shape, explains general manager Pam Medland.
“Planning for the next season – whether it’s snow removal or cutting lawns – is vital to having your tractors, ATVs, and other essential equipment ready when its needed,” she says.
Service Manager Wes Donald says between their expansive service bays on site, as well as two fully equipped mobile service trucks, they are well-prepared for all their clients’ needs.
“Our service trucks have all the tools needed to get your equipment back up and running so you can keep working,” says Wes.
TEXT CHRIS OCCHIUZZI | PHOTOS ANDREW FEARMAN